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What are the fundamental differences between a revenue operations manager and a senior revenue operations manager?

2 Answers

4,448 Views

Shirin Sharif

Adobe Sr. Director, Revenue Operations • November 16

Titles mean different things at different companies, so I'll answer the question more along the skills you need to be promoted to more senior roles within revenue Ops. The big skill is the ability to think big and think ahead. It's very easy to spend your entire week or month fire fighting as......Read More

4051 Views

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What's your best revenue operations 30-60-90 day plan to make a big impact at a new company?

3 Answers

3,982 Views

James Darragh

dbt Labs Head of Revenue Operations • December 7

I hit on this somewhat above but generally it should be * 30 Days: Learning and Discovery * Meet with key stakeholders (Managers and ICs) to learn current processes, bottlenecks, and paint points. Since ops roles are very cross functional, make sure you are meeting with people n......Read More

3019 Views

How would you recommend dividing workload in the short-term if your revenue operations team has only one or two people responsible for covering multiple products with complex features, so as best to support long-term growth and expansion of the team?

2 Answers

3,681 Views

Won Choi

Klaviyo Senior Director Sales Operations • November 17

When there are only one or two team members, I would have the team focus on mission-critical projects only. The three main areas would be 1: Sales process & forecasting, 2. Define and measure KPIs, 3. Sales Compensation design. Initially, individuals will cover broader responsibilities but will n......Read More

3218 Views

How do you develop quarterly/annual revenue operations OKRs and tie those to individual projects?

3 Answers

3,532 Views

Michael Hargis

Tealium SVP, Revenue Operations • November 15

I'd start by reading Measure What Matters by John Doerr. It's a great resource to truly understand the OKR system with actionable templates and examples. Buy copies for your leadership team and work on developing this muscle as a team. The trick is not so much the OKRs themselves, but it's behavi......Read More

2546 Views

What are the most important skills (both tactical and intangible) that are must-have for revenue operations managers?

2 Answers

5,435 Views

Blake Cummins

Wolt Director, Head of Global Sales Strategy & Operations • January 18

To be successful in revenue operations you must 1. have a data analysis foundation 2. be a strong problem solver and 3. be a good story teller. 1. Data foundation: the requirements will change depending on your company's tech stack (SQL, Tableau, SFDC, etc.), but you must have experience analy......Read More

1854 Views

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Consistent revenue growth and renewals are both touted as super important in my org, but net new sales seems to be more important to leadership than retention. How can a revops role help with that?

2 Answers

3,300 Views

Lauren Davis

Checkr Director, Revenue Operations • December 6

It’s not uncommon for leadership to fixate on sales because it’s very easy to see the result: I hire one sales person, I get $X in incremental revenue. But the fact of the matter is that you can’t have sustainable revenue growth without retaining customers. For this problem in particular, I’d ......Read More

2195 Views

How do I ensure that the revenue dashboard is accurate and updated in a timely manner?

7 Answers

5,462 Views

Sid Kumar

HubSpot SVP, Revenue Operations (RevOps) • February 7

I'd encourage you to partner with your sales leadership to align on a shared vision around your reporting and analytics roadmap and get the buy-in and sponsorship that these views will be valuable and enable them to do their jobs more efficiently and effectively (e.g. focus on the right opportuni......Read More

2547 Views

What's a good way to think about, contextualize, and approach a 30/60/90 plan if you've never done one before, when you're new to revenue operations?

3 Answers

3,343 Views

Daniel Lambert

dbt Labs Director of Marketing Operations • March 16

My recommendation to anyone trying to craft a good 30/60/90 day plan is to first read the book The First 90 Days (https://www.amazon.com/First-Days-Updated-Expanded-Strategies/dp/B00CH7FE1O/ref=sr_1_1?crid=332LCCJEJ62Z8&keywords=first+90+days&qid=1678744873&sprefix=first+90+day%2Caps%2C111&sr=8-1......Read More

1507 Views

What's the most effective way to scale a revenue operations team beyond the first revenue operations manager?

4 Answers

7,888 Views

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 15

The optimum way to scale a team I believe is to take a step back and assess the current status of the team and conduct a gap analysis. This entails: * Understanding clear roles and responsibilities and establishing swim lanes if they are not obvious. This should provide a good framework for......Read More

570 Views

What advice would you give to someone tasked with establishing revenue operations function in an existing business structure?

4 Answers

4,365 Views

Saad Farooq

DigitalOcean Director of Revenue Operations / Customer Care • January 4

Start with identifying what parts of the organization your RevOps team will be supporting. Then find the resources in each of these teams you will be supporting to either become your stakeholders and partners or if you do have the option to hire, bring them into your org. When you hire internally......Read More