Where the fastest-growing Revenue Operations teams share ...

Communities

Mentors About Us

What's a typical revenue operations career path?

7 Answers

21,835 Views

Shirin Sharif

Adobe Sr. Director, Revenue Operations • November 16

The most common career paths I've seen are for Rev Ops managers to move up the ranks within their orgs or move into Sales orgs, or less commonly, move into product orgs. The easiest transition is to take on more scope within the revenue Ops org, eg regional to global or taking on more sub fun......Read More

6392 Views

Upcoming AMAs

Revenue Strategy Execution

Sowmya Srinivasan

Vice President of Revenue Operations

Revenue Ops Interviews

Lauren Davis

Director, Revenue Operations

Marketing / Revenue Ops Alignment

Ana Rottaro

Head of Revenue Operations

Show all upcoming AMAs

What is an important KPI that you see revenue operations teams completely missing?

5 Answers

7,727 Views

Michael Hargis

Tealium SVP, Revenue Operations • November 17

A few KPIs that make a lot of sense to me in this economic environment: 1. Push Counter - take a look at how many times opportunities are slippling. 2. Time Since Discovery Meeting - how long has it been since you've had engagement with your prospetive buyer? 3. % of Accounts in Territor......Read More

1913 Views

What is your 30-60-90 day plan when you go into an org with the intention of setting up a revenue operations function for the first time?

3 Answers

2,661 Views

Mollie Bodensteiner

Sound Agriculture Revenue Operations Leader • December 21

When I go into an organization and establish a Revenue Operations practice for the first time, my typical 30, 60, 90 is as follows: * 30: Review Landscape, Define the Foundation * Define and align on what Revenue Operations means to the organization (ensure clear roles and responsibil......Read More

1802 Views

What's a good way to approach decisions that other teams feel they should own vs. Revenue Operations feels they should own?

3 Answers

2,718 Views

Andrew Kodner

Bazaarvoice VP, Revenue Operations • December 1

When it comes to cross functional items, ownership has to be a partnership to succeed. While Revenue Operations may be the primary on Territory planning and Pipeline target setting, IT might take the lead on systems and tools, in close partnership with RevOps. In earlier stage environments, most ......Read More

1661 Views

What hard skills are must haves to be a revenue operations leader? What are nice to haves?

4 Answers

5,058 Views

Josh Chang

HubSpot Director, GTM Strategy & Revenue Operations • January 26

Honestly, I believe revenue operations leaders need soft skills more than hard skills. Hopefully they are coming from a background where hard skills like data analysis and visualization and Excel/SQL were needed, but broadening this question out to general skills - data analysis, storytelling, an......Read More

1243 Views

Subscribe to these teams

Consistent revenue growth and renewals are both touted as super important in my org, but net new sales seems to be more important to leadership than retention. How can a revops role help with that?

2 Answers

3,300 Views

Lauren Davis

Checkr Director, Revenue Operations • December 7

It’s not uncommon for leadership to fixate on sales because it’s very easy to see the result: I hire one sales person, I get $X in incremental revenue. But the fact of the matter is that you can’t have sustainable revenue growth without retaining customers. For this problem in particular, I’d ......Read More

2195 Views

What are the most important revenue operations skills or perspectives that others inside an organization could benefit from that would improve their day to day work?

2 Answers

2,265 Views

Brian Vass

Paycor VP, Customer Experience Operations • November 18

RevOps professionals have a lot to offer other parts of the business. They have valuable experience driving GoToMarket strategies, improving processes, leveraging technology to improve productivity, using data to tell stories, and much more. These are valuable skills that are easily transferrable......Read More

1504 Views

What do you think about your first 30/60/90 day goals when coming in as the Head of revenue operations in a startup that didn't have revenue operations managers before?

1 Answer

966 Views

Alok Kolekar

Podium Sr. Director, Revenue Operations • June 16

Within the first few weeks I will meet with my immediate and extended stakeholders to understand: * Top of mind concerns/pain points * Existing processes, current state, and potential gaps in resources, tools etc This will then drive my list of: - Quick Wins/Goals (30 Days) - Mid-Term Wi......Read More

966 Views

What is your advice for creating and/or improving the revenue operations process when joining a small but growing team?

2 Answers

1,533 Views

James Darragh

dbt Labs Head of Revenue Operations • December 8

Focus on getting the big systems in place first (on the sales side, for example, think CRM, data enrichment, sales engagement platform) and audit all the existing tools and processes currently in place. Ripping and replacing part of a tech stack is painful, but the earlier you make this decision,......Read More

1134 Views

What metrics do you use to justify a pay raise?

2 Answers

1,861 Views

Blake Cummins

Wolt Director, Head of Global Sales Strategy & Operations • January 19

To justify a promotion you want to be able to show impact, followership and consistency. You want to be able to say 1. this is what I did 2. this is how I did it 3. I'm operating at this level consistently. 1. Impact: show with numbers the impact that your initiatives had on the business, and......Read More