Product Management Subteams

2 Answers
Deepak Mukunthu
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT)September 28
It really depends on the phase of your product definition/execution, but at a high level, you spend ~30% of your time working with customers, ~20% of your time in market research, compete analysis, drafting vision/strategy, ~20% of your time working with Engineering teams on execution and rest of......Read More
1443 Views
4 Answers
Deepak Mukunthu
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT)September 29
Impact is typically measured by customer and business value that product/project brings in. First step is to understand customer scenarios/workflows and associated pain-points and needs. Combine that with business opportunity of that investment, also having a close eye on the market and compete l......Read More
1071 Views
4 Answers
Katherine Man
Katherine Man
HubSpot Group Product Manager, CRM PlatformMay 3
It’s true that platform teams serve many different types of users. I like to define the platform mission as “building tools for customers, developers, and internal teams to extend the product in a self-service way.” While you do need to understand different personas, at the end of the day, all of......Read More
1947 Views
3 Answers
Deepak Mukunthu
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT)September 28

Assuming ICP stands for Ideal Customer Profile, you need to have a clear understanding of the persona you are targeting with your platform. For that persona, you could target different profiles of companies - enterprise, SMB or small shops, depending on your business goals.

1038 Views
6 Answers
Deepak Mukunthu
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT)September 28
If you are referring to individual products using capabilities from broader platform, I would categorize those products are target customer scenarios that the platform enables. As you come up with the roadmap for your platform, you need to work closely with all those scenario owners / customers a......Read More
1190 Views
1 Answer
Hiral Shah
Hiral Shah
DocuSign Director of Product ManagementMay 7
Getting user feedback is a very important element of building any AI feature. Without the user input, you cannot improve your AI, which means you cannot improve your product. Treat the AI feature similar to any product feature, you need to be nimble, agile and adaptable. There are a number of way......Read More
382 Views
6 Answers
Savita Kini
Savita Kini
Cisco Director of Product Management, Speech and Video AIMarch 3
AI/ML by definition requires a decent foundational understanding for AI/ML/Deep Learning Concepts, trends in industry, tools and methodologies to be able to work with engineering in defining solutions to customer /user problems. For the forseeable future, I would say that most AI/ML product manag......Read More
600 Views
5 Answers
Linh Lam
Linh Lam
Lattice Group Product ManagerFebruary 16
Scroll down for answers to the specifics you called out, but I'll start with a more general framework first:  I find that a lot of this starts with your own mindset and attitude towards the people you're working with. When you don't officially manage someone (and even if you do), I find that thi......Read More
903 Views
15 Answers
Linh Lam
Linh Lam
Lattice Group Product ManagerFebruary 16
Oh boy, this one is a doozy. Here's how I generally approach this situation - hoping it helps:  * Make sure your manager is aware of the conflict and see how they might be able to support you. Depending on the manager, they might just solve the issue for you. If not, then they may be able......Read More
1088 Views
2 Answers
Clara Lee
Clara Lee
Hootsuite VP, ProductJanuary 4
At the VP level, these are the meetings I try never to miss: * Engineering, Design & Operations peers [Weekly] – Having this at my current has made the biggest difference. My peers are my "first team" and we have time set aside to proactively problem-solve together, instead of being br......Read More
967 Views