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Hiral Shah

AMA: DocuSign Director of Product Management, Hiral Shah on AI Product Management

May 7 @ 10:00AM PST
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DocuSign Director of Product Management, Hiral Shah on AI Product Management
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Hiral Shah
Hiral Shah
DocuSign Director of Product ManagementMay 8
While I don't believe there are a lot of different types of AI Product Managers, in some large organizations I see two types of AI Product Managers - 1) application focused and 2) AI foundation focused. It also varies based on the size and maturity of the organization. The Application focused AI ......Read More
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Hiral Shah
Hiral Shah
DocuSign Director of Product ManagementMay 8
Overall I believe that all PMs can be AI PMs since AI PMs also have to be equally customer obsessed as traditional PMs. However, I do believe AI product management role can be a bit different than a traditional PM role. Some differentiations and questions to think about it? ➡ Technical Understan......Read More
385 Views
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Hiral Shah
Hiral Shah
DocuSign Director of Product ManagementMay 8
Having a software engineering background is a plus when you want to become an AI PM. This helps you build rapport with engineering, data science quickly and help translate the technical details in a more user friendly way. However, even as an AI PM, you still need the core Product management skil......Read More
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Hiral Shah
Hiral Shah
DocuSign Director of Product ManagementMay 8
Getting user feedback is a very important element of building any AI feature. Without the user input, you cannot improve your AI, which means you cannot improve your product. Treat the AI feature similar to any product feature, you need to be nimble, agile and adaptable. There are a number of way......Read More
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Hiral Shah
Hiral Shah
DocuSign Director of Product ManagementMay 8
One key thing would be to have empathy for your fellow data scientists. When working with data scientists, remember that simply asking for Level of Effort won't suffice. Feasibility and effort are often exploratory in the AI realm. So, change the language you speak to foster successful collaborat......Read More
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