Building a Revenue Ops Team
8 Answers
The sales ops team is organized by a "Global" team and a "Regional" team. We have three global teams: 1. sales strategy & planning, 2. sales analytics & insights, and 3. sales process & tools. There are two teams within the regional team covering EMEA, NAMER, and APAC. I'll go into more detail on......Read More
4059 Views
5 Answers
Michael Hargis
Tealium SVP, Revenue Operations • November 17
A few KPIs that make a lot of sense to me in this economic environment: 1. Push Counter - take a look at how many times opportunities are slippling. 2. Time Since Discovery Meeting - how long has it been since you've had engagement with your prospetive buyer? 3. % of Accounts in Territor......Read More
1929 Views
3 Answers
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaS • March 31
If we think about the revenue flow in terms of a funnel, demand generation would be at the top and revenue or bookings at the bottom. KPI definition should follow roles & responsibilities. Along each step of the funnel, it is critical to first define: - Which function owns that step? - Wha......Read More
1407 Views
4 Answers
Mollie Bodensteiner
Sound Agriculture Revenue Operations Leader • December 21
The best way to scale your revenue operations team is to really assess where your largest gaps are and invest in resources to close those gaps. * Do you have a strong systems team, but poor processes - hire for operations * Strong operations, but poor execution in systems - hire for systems *......Read More
1742 Views
9 Answers
I view projects and priorities as "Big Rocks" and "Small Projects." The big rocks are foundational work streams for the business and will help drive the business forward. The small projects are also important but will be more of a "one and done" type of work. Big rocks should have one driver, and......Read More
4942 Views
1 Answer
Akira Mamizuka
LinkedIn Vice President of Global Sales Operations, SaaS • July 28
A junior hire who is the first Rev Ops hire is an exciting role to be. They will lay the foundations for the company to grow and scale. However, this is also a chaotic role. At such an early stage, the company likely has gaps in processes, systems, tools, training and reporting, just to name a......Read More
998 Views
2 Answers
Saad Farooq
DigitalOcean Director of Revenue Operations / Customer Care • January 5
When expanding a revenue operations team from one to multiple people, it can be helpful to establish a set of key processes to ensure that the team is able to operate efficiently and effectively. Some potential processes to consider could include: 1. Task management: Setting up a system for man......Read More
993 Views
5 Answers
Brian Vass
Paycor VP, Customer Experience Operations • November 18
I've hired many RevOps professionals with diverse backgrounds. But they all have several things in common: * They are smart. RevOps can get complicated and you need smart people who can keep up. * They are quick learners. It's rare to hire individuals with practical RevOps experience. As......Read More
1362 Views
1 Answer
Saad Farooq
DigitalOcean Director of Revenue Operations / Customer Care • January 5
There are a variety of ways that revenue operations teams can communicate updates and activities to the rest of the company. Some potential options could include: 1. Regular meetings: Scheduling regular meetings with relevant teams and stakeholders can be an effective way to share updates a......Read More
1128 Views