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AI Product Management
2 Answers
Mike Flouton
GitLab VP, Product • January 9
For sure. There are certain things AI does really well, and others that humans or traditional deterministic algorithms do better. That sounds obvious, but there's some nuance here that users often miss. At Barracuda, we were the first major email security vendor to market with an AI based appr......Read More
604 Views
3 Answers
Mike Flouton
GitLab VP, Product • January 9
This will be anti-climactic, but my advice is "don't forget you're a PM." Stay laser focused on the customer, their pain and problems and solve the problem. AI is an incredibly powerful tool to solve customer problems, but that's all it is. A tool to solve problems. And it's not always the best t......Read More
615 Views
1 Answer
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 15
Integrating generative AI into a SaaS offering can significantly enhance its value proposition by providing users with innovative and personalized experiences. Here's a framework outlining ways generative AI can be integrated into a SaaS offering to make the product more valuable to customers: ......Read More
330 Views
1 Answer
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 15
Generative AI has gained traction across various industries and use cases, but some applications are particularly resonating with customers due to their innovative and engaging nature. Here are top generative AI use cases that are seeing significant customer traction: 1. Chatbots and Conversati......Read More
332 Views
1 Answer
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 15
With the emergence of ChatGPT and generative AI wave, most AI Product Managers and teams are closely monitoring advancements in the industry including trends around large and small LLMs, open source LLMs, fine-tuning approaches, different RAG approaches and effectiveness of those. Given the subje......Read More
326 Views
1 Answer
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 15
Assessing the impact of AI on overall product performance and user engagement involves analyzing various metrics and KPIs to understand how AI-driven features and functionalities contribute to the product's success. Here are steps to assess the impact of AI: 1. Define Success Metrics: Start by ......Read More
332 Views
1 Answer
Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 15
Testing and validating AI components of a product is crucial to ensure accuracy, reliability, and effectiveness. In addition to regular software testing, here are some strategies commonly used for testing and validating AI components: 1. Data Quality Assessment: Assess the quality, completeness......Read More
333 Views
3 Answers
Savita Kini
Cisco Director of Product Management, Speech and Video AI • March 3
A strong software engineering and product development background is a good foundation to transition to a PM role. AI is a very broad field, and one can apply AI in many different applications and use-cases. Just as you would with any job search and transition -- take some foundational courses in......Read More
983 Views
5 Answers
Savita Kini
Cisco Director of Product Management, Speech and Video AI • March 3
This is not a simple question. There is no such thing as a "traditional PM" because PM roles and responsibilities differ by industry segment. There are substantial differences in PM roles from consumer app to enterprise app to hardware and enterprise infrastructure. Fundamentally the role of th......Read More
760 Views
1 Answer
Hiral Shah
DocuSign Director of Product Management • May 7
Getting user feedback is a very important element of building any AI feature. Without the user input, you cannot improve your AI, which means you cannot improve your product. Treat the AI feature similar to any product feature, you need to be nimble, agile and adaptable. There are a number of way......Read More
382 Views