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AMA: Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT), Deepak Mukunthu on Generative AI
May 15 @ 10:00AM PST
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Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT), Deepak Mukunthu on Generative AI
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Both AI product managers and traditional product managers play crucial roles in guiding the development and success of products, but there are certain qualities and skills that may make someone better suited for an AI product management role: 1. Technical Background: AI product managers often d......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Transitioning from a software engineering background to an AI product management role is achievable with the right approach and preparation. Here are steps you can take to make this career change: 1. Understand the Role: Research and understand the responsibilities and skills required for a......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Testing and validating AI components of a product is crucial to ensure accuracy, reliability, and effectiveness. In addition to regular software testing, here are some strategies commonly used for testing and validating AI components: 1. Data Quality Assessment: Assess the quality, completeness......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Assessing the impact of AI on overall product performance and user engagement involves analyzing various metrics and KPIs to understand how AI-driven features and functionalities contribute to the product's success. Here are steps to assess the impact of AI: 1. Define Success Metrics: Start by ......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
With the emergence of ChatGPT and generative AI wave, most AI Product Managers and teams are closely monitoring advancements in the industry including trends around large and small LLMs, open source LLMs, fine-tuning approaches, different RAG approaches and effectiveness of those. Given the subje......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Yes, encountering challenges related to user understanding or acceptance of AI is quite common. Some of the challenges I've encountered include: 1. Lack of Trust 2. Misconceptions and Myths 3. Fear of Job Displacement 4. Bias and Fairness Concerns 5. Privacy and Data Security 6. Cultu......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
If I were to offer one piece of advice to an AI product manager, it would be to cultivate a deep understanding of both AI technologies and the broader business context in which they operate. This dual expertise allows AI product managers to bridge the gap between technical capabilities and busine......Read More
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Integrating generative AI into a SaaS offering can significantly enhance its value proposition by providing users with innovative and personalized experiences. Here's a framework outlining ways generative AI can be integrated into a SaaS offering to make the product more valuable to customers: ......Read More
330 Views
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Deepak Mukunthu
Salesforce Senior Director of Product, Generative AI Platform (Einstein GPT) • May 16
Generative AI has gained traction across various industries and use cases, but some applications are particularly resonating with customers due to their innovative and engaging nature. Here are top generative AI use cases that are seeing significant customer traction: 1. Chatbots and Conversati......Read More
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